You may opt out of receiving our emails by clicking the “unsubscribe” link in any email you receive from us or by contacting us (see the “Contact Us” section at the end of this policy). Note, however, that if you opt out of receiving emails related to your current event registrations, you may miss important information or changes relating to the event, for which Complex assumes no responsibility.
Precautions for Children
Complex Sports & Entertainment LLC does not attempt to collect personal information from children, and we do not provide services to children. The Complex SE website is not directed to children under age 18, and we do not knowingly collect personal information from children under 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases around children.
INFORMATION WE COLLECT
We collect information from you in several different ways, including:
1. Information You Provide To Us Or Give Us Permission To Obtain
We collect information you provide directly to us. For example, we collect information when you provide it to us voluntarily by creating an online account, commenting on a message board, registering for an event, signing up to receive our emails, contacting our customer service team, participating in a sweepstakes, contest or survey, donating to one of our charity partners, applying for a job or otherwise communicating with us.
You also may give us permission to access your information on third party social media sites. For example, you may link your Facebook or Twitter account to our websites, which allows us to obtain information from those accounts (e.g., your friends or contacts). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to keep those updated with your preferred settings.
The types of information we may collect include your name, email address, phone number, zip code, billing address, and any other information you choose to provide.
2. Information We Collect Automatically
We automatically collect certain information when you access the Services or transact business with us, including:
- Transaction Information: When you register for one of our events or services, we collect information about the transaction, such as contact information, registration details and the date and time of the registration.
- Log Data: When you access the Services, our servers automatically record certain data (“Log Data”). Log Data we collect includes, but may not be limited to, Internet Protocol (“IP”) addresses, browser type, characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage, the referring link through which you accessed the Services and aggregated personal data that cannot be used to specifically identify you.
- Device Data: In addition to Log Data, we may also collect information about the device you use to access our sites (“Device Data”), including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please consult the policies of your device manufacturer or software provider.
- Email Communications: When you open emails from us, we may receive a confirmation noting you opened the email (if your computer supports such capabilities). We may also keep track of what emails we send you and what emails you may be receiving from our affiliates (if any).
- Web beacons or tracking pixels are small blocks of code on webpages that do things like allow another server to measure viewing of a webpage; they are often used in connection with cookies.
- We may combine this information with other information we collect about you and use it for various purposes, such as improving the Services and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.
3. Information We Collect From Sponsors, Partners And Other Sources
We may also obtain information from other sources and combine that with information we collect about you. For example, our event sponsors may track visitors to their websites who clicked on a link in an email sent by us and they may share the aggregated data with us.
1. Internal Use:
We use your personal information to process your registration and provide you with the above-and-beyond customer service for which we are known. We use your personal information to organize and administer events and, if applicable, to provide results from events. In addition, in our constant effort to seek bottlenecks, we may use your personal information to improve the Services, to improve our marketing efforts directed at new and existing customers and to determine general information about visitors to our websites or applications.
2. Communications With You:
We use your personal information to communicate with you about your events (either those for which you have registered or those which you have created), such as to send you a confirmation email when you register for an event and updates relating to that specific event. Also, you may submit your email address to us for a variety of reasons, including, but not limited to: registering for a sweepstakes, contest or survey; requesting that we notify you of new brands, events or products; signing up for newsletters and special offers. If you submit your email address to us, we use it to deliver information to you.
By creating an online account or registering for an event on our website and providing us with your email address, you expressly agree that we may communicate with you in the following ways: (a) provide updates and information relating to your event; (b) promote events that differ from the one for which you originally registered, whether produced by Complex or one of its affiliates, sponsors or partners or another unrelated entity; (c) promote products that differ from those which you have purchased; (d) provide Complex updates and information about Complex’s events or brands; and (e) provide information about the Services.
We may share your information with third parties as follows:
- When vendors, consultants and other service providers need access to information to carry out work on our behalf or help them perform their service;
- When we must provide your credit card number to financial services entities such as credit card processors and issuers;
- To business partners, including sponsors, advertisers or venue owners, who may use the information to provide you with information about other events, products, services, special offers, promotional materials, contests or sweepstakes that may be of interest to you (in accordance with their own privacy policies);
- In response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe your actions are inconsistent with the Terms or other policies, or to protect the rights, property and safety of us or any third party;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;
- To publicize the name, city and state of contest and sweepstakes winners; and
- With your consent or at your discretion.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% security does not presently exist anywhere online or offline.
IN NO EVENT SHALL COMPLEX SE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A THIRD PARY’S UNAUTHORIZED ACCES TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER COMPLEX SE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Precautions for Children:
Complex Sports & Entertainment LLC does not attempt to collect personal information from children, and we do not provide services to children. The Stadium Blitz website is not directed to children under age 18, and we do not knowingly collect personal information from children under 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases around children.
Please note that the Services are operated in the United States and directed towards users who reside in the United States. If you are located outside of the United States, you acknowledge that any information you provide to us will be transferred to the United States. By using the Services, you consent to the collection, storage, processing and transfer of your information in and to the United States.
Attn: Privacy Officer
1527 West State Hwy 114, Ste. 500-155
Grapevine, TX 76051
TERMS OF SERVICE
TERMS & CONDITIONS OF USE
Welcome to a website owned by Complex Sports & Entertainment (“Complex SE”) that features Complex or one of our events (collectively, the “Websites”). Complex SE makes the Websites available for your use subject to the terms and conditions of use set forth below (“Terms”), as may be amended from time to time by Complex SE.
The Websites are for informational and entertainment purposes only. You may print material from the Websites for personal, non-commercial or informational use only and provided all copyright, trademark and other proprietary notices are left intact. Any reproduction, modification, copying, distribution or republication of the Website software, code, design, text, images, music files, photographs, illustrations, audio and video material, artwork, graphic material, database, proprietary information and all copyrightable or otherwise legally protectable elements of the Websites, including, without limitation, the selection, sequence and “look and feel” and arrangement of items (collectively, “Content”), for any purpose without the express written consent of Complex SE is prohibited. This prohibition includes, without limitation, the reposting of RSS feeds of the Websites or any portion thereof on other websites for any purpose whatsoever.
All Content is the property of Complex SE, its affiliates, licensors, artists, labels, clients, advertisers, sponsors, or suppliers and is legally protected, without limitation, under the United States federal and state laws, as well as applicable foreign laws, regulations and treaties. Complex SE may add, change, discontinue, remove or suspend any of the Content at any time, without notice and without liability.
All rights in the album, artist, band and label names, company names, trade names, logos and designs of Complex SE or third-party products or services, whether or not appearing with or without the trademark symbol, belong exclusively to Complex SE or their respective owners and are protected from reproduction, imitation, dilution or confusing or misleading uses under national and international trademark and copyright laws. Nothing stated or implied on this Websites confers on you any license or right under any patent, copyright or trademark of Complex SE or any third party. Decompiling, reverse engineering, disassembling or otherwise reducing the code used in any software on the Websites in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software is prohibited.
COPYRIGHT & TRADEMARK NOTICE
The Websites are the copyright of Complex SE, all rights reserved. The Event names, logos and designs are the service marks or trademarks (collectively, “Marks”) of Complex SE. Any unauthorized use of the Marks is strictly prohibited.
The Websites may contain links to other websites (“Links”), over which Complex SE has no control or responsibility for their content. Complex SE provides the Links only as a convenience but their inclusion is not an endorsement by Complex SE in favor of any person or entity offering products or services on the Sites. Other websites may link without prior permission to the Websites’ homepage only through a plain-text link. Any third party website that links to the Websites (i) shall not create a frame, browse or border environment around any of the content of the Websites; (ii) may link to, but not replicate, Websites content; (iii) shall not state directly or imply that Complex SE is endorsing or sponsoring it or its products or services; (iv) shall not present false information about Complex SE or its products or services; (v) shall not use Complex SE trademarks or service marks without the prior written permission of Complex SE; (vi) shall not contain content that could be construed as distasteful, offensive, obscene or controversial; and (vii) shall not otherwise violate any copyright interest of Complex SE or any artist, band, label or affiliated party whose information and/or material are available on the Websites.
If the Websites include chat rooms, forums or other public-posting areas, Complex SE will not and cannot review every posting that may be made in such areas. Complex SE will not endorse or guarantee the accuracy of any posting regardless of the source and will not be responsible for any material posted in such areas. Complex SE shall have the right (but not the obligation) to periodically monitor the Websites’ content to determine compliance with the Terms and to satisfy any law, regulation or authorized government request. Complex SE shall have the right in its sole and absolute discretion to edit, refuse to post or remove any material submitted to or posted on the Websites.
By using the Websites, you agree not to post any content that libels, defames, invades privacy or is indecent, obscene, pornographic, abusive, threatening, illegal, solicits gambling or engages in any gambling activity, contains a virus or other harmful component, constitutes spam (i.e., unsolicited email), infringes on the ability of others to enjoy the Websites or that infringes on the rights of others including, without limitation, any intellectual property rights of any entity or person, impersonates or misrepresents your connection to any other entity or person or otherwise manipulates identifiers to disguise the origin of the content or contains links to other sites that fall within the description set out above. Complex SE reserves the right to delete or edit any content and refuse access to anyone who it believes (in its sole and absolute discretion) has violated the Terms.
If the Websites provide certain areas that require you to register or ask you to provide information to participate in certain features or access certain content, your decision to provide that information is purely optional (with the understanding that if you elect not to provide that information, you may not be able to access such areas). If you elect to provide that information, you agree to provide information that is true and accurate.
By submitting or uploading your photos and videos to the Website (“User Content”), you hereby grant to Complex SE a worldwide, non-exclusive, royalty-free, perpetual, sublicenseable and transferable license to use, share, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with Complex SE’s (and its successors’ and affiliates’) business, including without limitation for promoting Complex SE’s events and services in any media formats and through any media channels, including social media.
The Websites may, from time to time, contain sweepstakes or other contests and promotions that require you to send material or information about yourself. Those sweepstakes, contests or promotions may be governed by a separate set of rules that may have eligibility requirements. It is your responsibility to read such rules to determine whether your participation, registration or entry are valid and you agree to read and comply with such rules before entering any sweepstakes, contest or promotion on this Websites.
LIMITATION OF LIABILITY
You agree that use of the Websites is provided “as is” and “as available” and that you visit the Websites at your sole risk. Complex SE, its members, agents, past and present employees, affiliates, representatives, assigns and successors neither warrant that the Websites will be uninterrupted or error free nor that the Websites will be free of viruses or other harmful components. Complex SE expressly disclaims all warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, title, non-infringement and fitness for a particular purpose.
You are solely responsible for any damage to your computer system or loss of data that results from any material and/or data downloaded from or otherwise provided through the Websites. Complex SE disclaims any warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose for any information, product or service offered on the Websites.
Complex SE is not liable for the defamatory, offensive or illegal conduct of other users or third parties and you agree that the risk of injury from the foregoing rests solely with you. You agree that Complex SE’s liability arising out of any legal claim in any way connected to the Websites shall not exceed the amount you paid to Complex SE for the use of the Websites.
If merchandise or services offered for sale via the Websites are listed at an incorrect price or contain other incorrect information, Complex SE shall have the absolute right to refuse or cancel any order placed for such merchandise or services and is released from liability for the same.
IN NO EVENT SHALL COMPLEX SE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEBSITES OR ANY INFORMATION PROVIDED ON THE WEBSITES, EVEN IF IT IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree, at all times, to defend, indemnify and hold harmless Complex Sports & Entertainment LLC, its members, agents, past and present employees, affiliates, representatives, assigns and successors from and against any and all claims, losses, actions, liabilities, damages, injuries, costs and expenses (including, without limitation, reasonable attorneys’ fees and court costs) arising out of, directly or indirectly, any use you make of the Websites or your use of Content and any violation by you of the Terms. You agree not to take any action that interferes with the proper working of the Websites, compromises the security of the Websites, renders the Websites inaccessible to others or otherwise causes damage to the Websites or any Content.
This Websites originate from and are maintained in the State of Texas, United States of America. This Agreement has been made in and shall be construed in accordance with the laws of the State of Texas. You consent to the exclusive jurisdiction of the state and federal courts located in Austin, Texas in all disputes arising out of or relating to the Terms or use of the Websites without regard to conflict of laws or choice of law principles. Any cause of action you may have with respect to your use of the Websites must be commenced within one (1) year after the claim or cause of action arises and you hereby expressly waive any right you may have under applicable federal, state or local statutes of limitations. Complex SE makes no representations regarding the legality of access to or use of the Websites or the Content from other countries. Access in countries where the Content is illegal is prohibited. Users who access the Websites from outside the United States do so at their own risk and are responsible for compliance with any local laws.
Complex SE shall have no liability by reason of any delay or failure to perform any obligation if the delay or failure to perform is caused by force majeure, including, but not limited to, act of God, extreme weather, fire, casualty, work stoppage, power outage, civil disturbance, riot, war, act of Government, act of public enemy or other cause of nature beyond its control.
If any portion of this Agreement is found to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the validity or enforceability of any other portion of this Agreement that shall remain in full force and affect.
Please check this page regularly as information may change.